All of our fireplace services include a 90-day parts and labor warranty. We do not charge for return trips if they are needed for special order parts or accessories.

Please contact us before scheduling if your fireplace was manufactured by Ortal, Flare, Da Vinci, European Home, Stellar or is a premium model of Heat n Glo such as the Promo, or Montigo Prodigy or C/R series. These fireplaces often take extra time and care when servicing so we want to quote and schedule this type of service with you directly.